Privacy Policy

Privacy Policy for Explore Souss Massa

At Explore Souss Massa, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to protect your data when you visit our website. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information from our website visitors:

1.1 Personal Information

Personal information refers to any data that can be used to identify you personally. This includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Billing information (if applicable)

Personal information is collected when you:

  • Subscribe to our newsletter
  • Fill out a contact form
  • Book a tour or request services
  • Interact with our customer support team

1.2 Non-Personal Information

Non-personal information refers to data that cannot be used to identify you individually. This includes:

  • Browser type and version
  • Device type
  • IP address
  • Operating system
  • Pages viewed on the website
  • Time and date of visits

This data is collected automatically when you visit our website through cookies or other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your tour bookings or requests
  • To send you promotional materials, news, and updates about Explore Souss Massa, if you have opted in
  • To respond to your inquiries or feedback
  • To improve our website, services, and customer experience
  • To comply with legal obligations and protect our rights and property

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard encryption methods and security measures to protect your data during transmission and storage. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixel tags) to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and provide a personalized experience on our site.

You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect your experience on our website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers and partners who help us operate our website and provide services to you, including:

  • Payment processors (for tour bookings)
  • Email service providers (for newsletters)
  • Analytics tools (for website improvement)

These third parties are obligated to protect your information and use it solely for the purposes for which it was provided.

6. Third-Party Links

Our website may contain links to external websites that are not operated by Explore Souss Massa. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

7. Your Data Protection Rights

You have the following rights regarding your personal information:

  • The right to access the data we hold about you
  • The right to correct or update inaccurate data
  • The right to request the deletion of your personal data
  • The right to withdraw your consent at any time for marketing communications

To exercise these rights, please contact us using the contact details provided below.

8. Changes to This Privacy Policy

Explore Souss Massa reserves the right to update or modify this Privacy Policy at any time. When changes are made, the updated policy will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:

Email: exploresoussmassa@outlook.com
Phone: +212 6 50 96 10 57
Address: Sidi Benzaren Massa Chtouka ait Baha Morocco

Thank you for trusting Explore Souss Massa with your information. We are dedicated to providing you with the best experience while respecting your privacy.